TeleAI Assistant is an innovative solution that answers calls, analyzes the content of the conversation, and provides key information in the form of structured notes.
TeleAI Assistant is an AI-powered tool that supports medical facilities in handling patient phone calls. It works in the background—recording, transcribing, and summarizing calls for the medical team. Thanks to Medfile integration, communication and documentation management become even more efficient.
TeleAI Assistant helps medical teams analyze phone conversations with patients. After the call, the system generates both a transcription and a smart summary.
AI technology ensures that important details—such as the conversation topic, patient’s needs, and key arrangements—are automatically captured and saved in a clear, structured format ready for use.
Transcriptions and summaries
– quick access to essential call details
Time-saving
– automatic call transcription and summarization
Medfile integration
– notes are stored directly in the system
Support for staff
– reduces the workload for reception and medical teams
Easy access
– everything in one place within Medfile
Free testing
– available at no cost for users with VoIP integration
Here’s how to access transcriptions and call summaries in just a few steps:
Activate VoIP telephony in Medfile (if not already enabled)
After a call, go to My Account → Call History
Use filters to quickly find the desired conversation
Click the speech bubble icon in the “Note” column for that call
Select “+ Add” and click the “AI Summary” button
Within seconds, you’ll receive a complete transcript and AI-generated summary
TeleAI Assistant is a real support tool for facilities aiming to work faster, smarter, and more efficiently. By implementing this solution, you gain better workflow management, less pressure on staff, and higher-quality patient service. Try TeleAI Assistant today and see how one feature can transform your operations.
Frequently Asked Questions
No. TeleAI Assistant generates the transcript and summary after the call ends, on user request. Just a few clicks, and your note is ready.
All data is available in the Call History section in Medfile. You can filter calls, quickly locate the one you need, and generate a note.
Yes. The feature is currently available for free in the testing phase for all Medfile users with active VoIP telephony.
Just a few seconds—once you click the AI Summary button, the system instantly processes the call and displays the note.
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(+48) 530 909 308
biuro@medfile.pl
